Effective Date: 01-01-2025
Company: Imagine Technologies
Website: www.imaginetech.in, www.imaginetechnologies.in
Location: Ahmedabad, Gujarat, India
Welcome to the official website of Imagine Technologies. By accessing or using this website, purchasing our products, or communicating with us regarding our products and services, you agree to the following Terms & Conditions.
Please read these terms carefully before placing an order or using any Imagine Technologies product.
Imagine Technologies is engaged in the research, development and manufacturing of electronic products including automatic water level controllers, water level indicators, smart Wi-Fi products, wireless control systems, intelligent switches and related electronic products.
Product specifications, features, designs and technical details may be updated or modified by the company from time to time for product improvement without prior notice.
Products may be purchased through:
The customer is responsible for selecting the correct product according to their application, electrical system, motor/starter configuration and installation requirements.
Customers should carefully read the product description, specifications, compatibility information and installation instructions before purchasing.
Imagine Technologies does not provide local installation services or on-site installation support as a standard service.
Customers purchasing products online, directly from the company, through dealers or through distributors are responsible for arranging installation.
Installation may be carried out by:
Customers should not attempt electrical installation if they are not suitably qualified.
Imagine Technologies may provide technical guidance through Email, telephone or WhatsApp support, where reasonably possible.
Telephone or WhatsApp support does not constitute on-site installation service.
The company shall not be responsible for installation charges, electrician charges, travel expenses or other local service expenses incurred by the customer.
Our products may operate with mains electrical voltage and/or control electrical equipment.
Installation must be carried out carefully and in accordance with the product manual, applicable electrical safety practices and local requirements.
The customer is responsible for ensuring:
Damage resulting from incorrect wiring, incorrect installation, unsuitable electrical equipment or unsafe installation may not be covered under warranty.
Before purchasing, customers must verify that the selected product is suitable for their intended application.
Some Imagine Technologies products may have specific limitations regarding:
The company shall not be responsible for incompatibility where the customer has selected or installed a product contrary to the published specifications or technical recommendations.
All product prices displayed on the website are subject to change without prior notice.
The company reserves the right to correct pricing, specification or listing errors.
An order may be cancelled by the company in circumstances including:
Where an order is cancelled by the company after payment has been received, the applicable amount may be refunded through the original or an appropriate payment method, subject to the circumstances of the transaction.
Products are supplied according to the specifications and description provided at the time of purchase.
Change of mind, incorrect selection, personal preference or no longer requiring the product does not by itself create a right to return, refund or exchange.
Once a product has been sold and supplied, Imagine Technologies generally does not accept return or refund requests where the product is functioning correctly and there is no confirmed defect or non-conformity.
For products that are confirmed to have a manufacturing defect or other issue covered by the applicable warranty, the company will provide the applicable warranty remedy, normally in the form of:
Refund is not the standard warranty remedy. A refund may be considered only where required under applicable law or specifically approved by Imagine Technologies.
Product Exchange
One Imagine Technologies product cannot normally be exchanged for another model simply because the customer later prefers a different product.
Different models may have different prices, specifications and features. Therefore, product-to-product exchange is not ordinarily permitted.
Any exceptional exchange, if approved by the company, will be handled according to the company's applicable commercial terms.
Nothing in this policy is intended to restrict any rights available to consumers under applicable law.
Warranty coverage is governed by the separate Imagine Technologies Warranty Policy published on this website.
Customers are requested to retain their original purchase invoice as proof of purchase.
Warranty validity is calculated according to the applicable warranty period and the original purchase invoice.
Imagine Technologies provides technical assistance through available communication channels such as:
Technical support is intended to assist customers in understanding product operation, wiring, settings and basic troubleshooting.
Technical support does not include:
All website content, product names, product designs, logos, photographs, graphics, manuals, documentation, videos, text and other materials published by Imagine Technologies are protected by applicable intellectual property laws.
No material from this website may be reproduced, copied, modified, distributed or commercially used without prior written permission from Imagine Technologies, except where permitted by applicable law.
We make reasonable efforts to maintain accurate product information on our website.
However, photographs, illustrations, colours, dimensions, packaging and graphical representations may differ slightly from the actual product.
Technical specifications may be changed as part of product development and improvement.
Our website may contain links or references to third-party websites, applications, marketplaces or services.
Imagine Technologies does not control third-party websites and is not responsible for their content, policies, availability or practices.
Customers should review the terms and policies of third-party services before using them.
To the extent permitted by applicable law, Imagine Technologies shall not be responsible for indirect, incidental or consequential losses arising from:
Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
Imagine Technologies shall not be responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, strikes, transportation disruption, government restrictions, war, civil disturbance, network failures or other force majeure events.
Imagine Technologies may update these Terms & Conditions from time to time.
The latest version published on the website shall be considered the current version.
Customers are encouraged to review this page periodically.
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable law and the jurisdiction of competent courts, disputes relating to these Terms & Conditions shall be subject to the jurisdiction of the competent courts at Ahmedabad, Gujarat, India.
For product assistance, warranty support or other enquiries, customers may contact Imagine Technologies through the contact details published on our official website.
Imagine Technologies
Ahmedabad, Gujarat, India
Website: www.imaginetech.in , www.imaginetechnologies.in
These Terms & Conditions are intended as a general commercial website policy and should be reviewed by an Indian legal professional before publication, particularly for consumer/e-commerce compliance.